Don't ask me why I'm leaving: why exit interviews don't work
If you want to know why people leave your business, don't wait until they've resigned before you ask them. It’s happened. One of your...
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The main cause of start-up failure
Some months on, I still find Jawbone's demise earlier this year unsettling. Not because the business ultimately failed, but because it...
Four Reasons Yoda Failed as a CEO
If you work in or near the technology sector, you'll inevitably have had someone at some point exclaim "Do or do not, there is no try!"...
Ending the Unconscious Sexism of the Tech Industry
“Are you… a feminist?” This was a colleague's opening question to me, delivered after a long pause, during a meeting between us several...
Silos are bad for business, but "Hero-Silos" are fatal
"Hero-Silos" form when we publicly elevate the importance of one business function far above its peers. The frequent outcome is to...
Recruitment Moneyball: How to stop hiring the wrong senior people
Why do so many senior hiring decisions later turn out badly? Although it's tempting to pin the failure on the candidate, it’s really our...
Start-up success: How much does location matter?
If you apply the popular wisdom of the tech industry to the case of The Beatles, then it’s clear that the band could never have been...
Could what happened to Uber also happen to your business?
An investor once assured me that culture didn’t matter, that only winning mattered. He was wrong. Winning is not an alternative to...
The best leaders know when to be led
…the Commodore on the quarter-deck gets his atmosphere at second hand from the sailors on the forecastle. He thinks he breathes it first;...
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