leadership

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Don't ask me why I'm leaving: why exit interviews don't work

If you want to know why people leave your business, don't wait until they've resigned before you ask them. It’s happened. One of your...

Four Reasons Yoda Failed as a CEO

If you work in or near the technology sector, you'll inevitably have had someone at some point exclaim "Do or do not, there is no try!"...

Silos are bad for business, but "Hero-Silos" are fatal

"Hero-Silos" form when we publicly elevate the importance of one business function far above its peers. The frequent outcome is to...

Could what happened to Uber also happen to your business?

An investor once assured me that culture didn’t matter, that only winning mattered. He was wrong. Winning is not an alternative to...

The best leaders know when to be led

…the Commodore on the quarter-deck gets his atmosphere at second hand from the sailors on the forecastle. He thinks he breathes it first;...